It is essential to CPH that you feel secure about our processing of the personal data that we obtain about you when you are at the airport, sign up for or use one of our services, among other things.
Your personal data are processed by Copenhagen Airports A/S, Box 74, Lufthavnsboulevarden 6, DK-2770 Kastrup, Denmark as data controller.
Data protection officer
CPH has appointed a data protection officer (DPO), and you are welcome to contact our DPO with any questions or other queries you may have about our processing of personal data.
You can contact our DPO at firstname.lastname@example.org.
If you wish to terminate your membership of CPH Advantage, please follow the procedure in the membership conditions.
Information marked * is mandatory. If you do not disclose such information, the consequence is that CPH will not be able to provide the services you request.
You are, of course, entitled to request access to, rectification or erasure of any personal data about you that CPH processes.
You also have the right to object to the processing of your personal data and to have the processing of your personal data restricted.
If you are not satisfied with the way we process your personal data, you naturally also have the right to file a complaint with the Danish Data Protection Agency.
In particular, you have an unconditional right to object to processing of your personal data for direct marketing purposes. If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of processing of data before your withdrawal. You have the right to receive the personal data you have provided in a structured, commonly used, machine-readable format (data portability).
These rights may be subject to conditions or restrictions. Accordingly, you may not have the right to data portability in a given case – it depends on the specific circumstances of the processing activities.
Your CPH Advantage profile
As a member of CPH Advantage you can access your personal data, including contact information, purchases, bookings etc. via your profile on CPH.dk. We encourage you to regularly update your information, including email address and other contact information.
Data collected from other sources
When we collect data from other sources than yourself, such source(s) may be:
- Online sources, such as publicly accessible social media.
Transfer to third countries
The information we collect will preferably and whenever possible be processed and stored within the EU and the European Economic Area ("EEA"). In certain situations, information is processed in third countries (countries outside the EU/EEA). For transfers to third countries, which are considered unsafe, we have taken adequate measures, for example by ensuring that the recipient is bound by EU Commissions model clauses or regarding transfers to USA, covered by the Privacy Shield scheme. In other cases, we have taken the adequate measures in accordance with Article 49(1) (b-e) of the GDPR. You can obtain a copy of relevant transfer basis by contacting our DPO, cf. section above.
By clicking the icons below, you can see the processing of personal data that applies to the various parts of CPH.