Customer Service are very busy at the moment, and as we at Copenhagen Airport support the authorities' guidelines, we take the necessary precautions, which means that our customer service is less staffed.
It can give longer response time both by telephone and in writing, but you should hear from us as soon as we can.
Contact and frequently asked questions
You can write to Customer Service, and easily find the answers you need on everything from parking to the passport control. You can find the FAQ page here.
You are welcome to contact Customer Service on phone +45 3231 3231
Weekdays 8am - 6pm
Weekend 9am - 5pm
Questions when you are at the airport
The information counters in the airport are closed. Please contact customer service via mail or telephone with enquiries.