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Temporary shutdown of Click & Collect by TAX FREE

Due to the current health crisis and the sharp decline in the number of flights in and out of Copenhagen Airport (CPH), the Click & Collect service will temporarily be unavailable. Consequently, it will not be possible to place online orders or depend on Click & collect orders in the TAX FREE stores.

Temporary closure of Copenhagen Airport Shopping Center and TAX FREE

To reduce the risk of infection for Corona virus, all stores will be temporarily closed. This also applies to the four TAX FREE stores you can find at Copenhagen Airport.

Frequently asked questions

To return a product bought in a store in CPH Airport, please contact the given store for assistance.
Contact info to all the stores in CPH are to be found here .

The TAX FREE Main Shop you enter right after Security is open 24/7, and the same goes for the department in the baggage claim-area.
All the other, smaller TAX FREE Shops have shorter opening hours. On the earlier/later times of day we therefore suggest you to attend to the big TAX FREE Shop in the middle of the transit area.

You can make orders in the TAX FREE shop online at least nine hours before your chosen date of pick-up of the order in the airport.

It is up to you whether you wish to pick up the orders on your departure from CPH or at your arrival in CPH.

Read more about how to do your TAX FREE orders online here

Contact

DA / EN