When traveling to or from a non-Schengen country, all passengers are required to pass through passport control. As part of the EU's new Entry/Exit System (EES), travelers is required to complete fingerprint registration and facial recognition procedures during passport control. As a result, waiting times may be longer than previously experienced. Our VIP team will do its utmost to assist you through the process as smoothly and efficiently as possible. However, please note that VIP Service cannot guarantee expedited processing through passport control. When booking CIP Service for arrivals or departures, the overall process may, in some cases, take up to a couple of hours. Thank you for your understanding.