Longer waiting times at security
There may be longer waiting times at security during the busiest periods of the autumn holiday. We recommend arriving two hours before departure for flights within the Schengen Area. If you are travelling outside the Schengen Area, you should arrive three hours before departure.

Location: 

The ID card office is located at Vestvej 2 (at the western exit of Terminal 2).

Phone: + 45 32 31 23 17

 

Phone hours:

Monday-Thursdag: 8:30-11:00 

Friday: 9:30-11:00

Closed on weekends and holidays

 

Office hours:

Monday: 7:00am-5:00pm

Tuesday-Thursday: 8:30am-3:00pm

Friday: 9:30am-3:00pm

 

Holiday hours: 

The ID card office is closed on the following holidays

New Year's Day, January 1st

Skærtorsdag (date may vary)

Langfredag (date may vary)

Easter Monday (date may vary)

Kr. Himmelfartsdag (date may vary)

Pinsedag  (date may vary)

Grundlovsdag, June 5th

Christmas Eve, December 24th

1. Christmas Day, December 25th

2. Christmas Day, December 26th

New Year's Eve, December 31st

 

Processing time:  

The ID card office has up to 5 business days processing time for applications and inquiries.