Longer waiting times
We are currently experiencing extra bustle at the airport. This may mean longer waiting times than usual. Therefore, come in extra good time and be prepared with the necessary travel documents. Follow your flight and get advice and guidance for your trip. See our guide “Get off to a good start” here at cph.dk for advice on your journey from Copenhagen Airport, and check your flight time here.
We are currently experiencing extra bustle at the airport. This may mean longer waiting times than usual. Therefore, come in extra good time and be prepared with the necessary travel documents. Follow your flight and get advice and guidance for your trip. See our guide “Get off to a good start” here at cph.dk for advice on your journey from Copenhagen Airport, and check your flight time here.
 

CPH Advantage is discontinued

At Copenhagen Airport, we want to create good experiences for everyone who travels. In order to spread this effort to as many as possible, we have decided to discontinue our benefit program CPH Advantage. Therefore per 31 August 2020, CPH Advantage is discontinued and will instead work to create even more relevant information and offers for every passenger.

What happens to your data?

Even though we have now discontinued CPH Advantage, you still have a profile with us. We call it "CPH profile". Here you can log in and see your purchase history and what data CPH has about you. That way, you can easily change your information and see your order history. 

The profile also gives you access to a 20% discount on standard parking price at P4 and P12 - you just have to log in when you book your parking. Just like today. Terms and condition apply.

You will still receive emails with relevant information about Copenhagen Airport as well as news, offers and competitions from the airport's shops and restaurants. If you no longer wish to receive this from us, you can always unsubscribe in the email. If you have any questions, always feel free to contact customer service.

Why is it no longer possible to earn points?
 

We can see that only a few of the many CPH Advantage members take the opportunity to earn and use points. At the same time, we want to give all travellers the same offers and opportunities. This is why we want to intensify our focus on creating relevant content for all travellers from now on.

Will I still receive email newsletters from CPH?
 

Yes, you will. Even if we are discontinuing CPH Advantage, we will still be sending you news and notices of competitions and special offers by email.

What will happen to my profile/data?
 

Although we are discontinuing CPH Advantage on 31 August 2020, you will still be able to log in to your profile. Here you will have access to your personal details, an overview of your purchases, and the option to place an order in TAX FREE’s web shop with Click & Collect. You can also get a 20% discount when you book parking in selected parking facilities.

What benefits are available to me after CPH Advantage stops?
 

After 31 August 2020, the following benefits will still be available:

  • 20% discount on parking bookings at selected parking facilities
  • Car rental discount
I can’t remember my password and can’t log in
 

If you don’t remember your password and need to log in, you can always have a link sent to you to create a new password here.