Regardless of the airline you are travelling with, you can order your goods online and pick them up at the airport. However, it is a prerequisite that you fly either to or from Copenhagen Airport.
Order no later than 9 hours before departure
You can Click & Collect your goods until 9 hours before you wish to pick them up. When you have ordered your goods, they will be ready to be picked up when you arrive at the airport.
Where do I collect my goods?
If you are travelling inside the EU, you can choose whether you want to pick up your goods on departure or upon arrival.
When you order goods from the TAX FREE-shop, you can choose between three pick up spots:
- TAX FREE Main Store: The TAX FREE Main Store is located immidiately after security control. You will find a special counter marked "Click & Collect" next to the regular counters.
- TAX FREE-shop in Finger B: Between Gate B4 and B6 you will find a TAX FREE-shop. Here you can notify the staff at the regular counter.
- TAX FREE-shop in the luggage-hall: This TAX FREE-shop can only be chosen as a pick up spot, if you would like to pick up your goods upon arrival at Copenhagen Airport.
If you have ordered goods in other stores than the TAX FREE-shop, you must pick up your items in that particular store.
How do I pay for my goods?
When you order using Click & Collect, you pay when you collect your order in Copenhagen Airport.
At the airport, you have the option of paying with a variety of debit- and credit cards.
- VISA Electron
- V Pay
- China Union Pay (CUP)
- American Express
- Diners Club
We also accept different currencies. Do note, that you will recieve Danish Kroner in return.
- DKK, Danish kroner
- SEK, Swedish kroner
- NOK, Norwegian kroner
- EUR, Euro
- GBP, British pound
- USD, US dollars
- CHF, Swiss franc
- JPY, Japanese Yen
Visit the webshop and Click & Collect your goods right here