Assistance Centre

The Assistance Centre is located centrally in the airport and is the core of the Copenhagen Airport’s disability service.

One of the tasks of the Assistance Centre is to collect and coordinate all bookings by persons with reduced mobility (PRMs). The Assistance Centre is also a waiting room for PRMs in transit or awaiting assistance.

Designed in collaboration with the DPOD and the SBI

The Assistance Centre has been designed in close collaboration with the Disabled Peoples Organisations in Denmark (DPOD) and the Danish Building Research Institute (SBI)

Toilet facilities

The toilet in the Assistance Centre is nine square meters and the door width is 1.10 meter. In addition to the toilet and wash basin, the toilet has a shower and a bench.

The entrance to the 190-square-meter Assistance Centre is in the Transfer Centre immediately after the security checkpoint. The waiting area for PRMs is 85 square meters.

Location at the airport