Need help when you are at the airport?

You can always contact a member of the car park staff personally when you are at the airport – our service office in Terminal 3 is open 24 hours a day

There is a call button to the service office at all entry and exit barriers at the car parks and at the pay stations.

Contact the Information

If you have ordered We Park You Fly or extra service for your car, your car keys must be handed (and picked up) to the Information found in Terminal 3 - right at the arrival area.

Opening hours are: Monday - Sunday: 06.10 - 22.00

Contact parking

You are welcome to contact parking, which is ready to help you around the clock if you have questions about your parking.

Phone: +45 32 31 25 24

There is a call button to the service office at all entry and exit barriers at the car parks, as well as at the ATMs.

Contact Customer services

You are welcome to contact Customer services. Opening hours 06.30–22.30, every day.

(questions regarding payment and refunds, Mon–Fri from 10.00–15.00 only)

Phone: +45 32 31 32 31

Write customer support (select the parking category)