24 hours after being handed in, lost property is handed over to the police
After 24 hours, all lost property handed in the airport’s lost property office is handed over to the police lost property office.
How the police register lost property
If there is any ID with your item, the police register it by your date of birth and name. A mobile phone is registered by its IMEI number. Laptops, iPads, tablets, cameras and the like are registered by their serial number and make.
Clothing, books, glasses, bags and the like are stored but not registered.
Storage of lost property by the police
Clothing, books, glasses, headsets, bags (without ID, money, etc.) and the like are stored but not registered. Anything containing ID/authorisation, money, jewellery, mobile phones or laptops, etc., is stored for 3 months.
Collection of items from the police
You can pick up your lost property from the police in person on production of ID/authorisation or have the item sent to you subject to shipping costs. Wallets and loose ID cards will be sent to you by the police free of charge in a kraft envelope. As a rule, you will need to produce photo ID.
The police do not charge a service fee for storage or shipping. However standard postage rates apply.
1567 København V
Monday-Friday: 09.00 am -14.00 pm
09.00 am - 11.00 am
phone no. 3874 8822