Contact Customer Service

CPH Customer service can be contacted via phone, online contact form or physically at the airport.

If you are experiencing problems regarding your parking confirmation - click here

Frequently asked questions

Easily find the answers you need, on everything from parking to the passport control. You can find the FAQ page here.

Contact form

You can write to Customer Service via this form - click here


You are welcome to contact Customer Service on phone +45 3231 3231 all weekdays from 06:30 to 22:30.

Question when you are at the airport

If you have questions when you are at the airport, you are always welcome to contact us in our information counters, which you will find before and after the security check.

Before the security check

The information desk in the Arcade between Terminals 2 and 3.
Opening hours: 6:10 a.m. to 11:00 p.m.

After the security check

The information desk is located on the main square, before Finger C.
Opening hours: 6:10 to 9:00 p.m.