Guidelines
Guidelines for animals shipped as cargo
Import of animals from third countries (non-EU countries)
Before shipping the animal:
1. You should check the import rules applicable to animals from the relevant non-EU country well in advance. You can check the import rules at the website of the Danish Veterinary and Food Administration.
2. Contact the airline to get information on transport containers, on how to submit the animal, prices and other transport-related matters.
3. When travelling with animals to and from a third country, you must be aware of the border veterinarian inspection post’s opening hours. The border veterinarian inspection post is open Monday through Friday from 8 a.m. to 4 p.m. and the inspection of private shipments will only take place during this time period. If you want to avoid having your animal boarded in the kennel for an entire weekend, for instance, we recommend that you plan your trip so it fits in with the border veterinarian inspection post’s opening hours. See also the list of national public holidays as the border veterinarian inspection post will also be closed on these dates.
Contact the Border Veterinarian’s office
Animals arriving from a non-EU country must be checked upon arrival into the EU. The import must be notified to the Border Veterinarian not later than 24 hours before you want the check to be made.
Border Veterinarian
Kystvejen 16
DK-2770 Kastrup
Denmark
Opening hours:
Mondays – Fridays 8.00 am - 4.00 pm
Tel +45 7227 6450
Fax +45 7227 6451
E-mail bipcph@fvst.dk
The following information must be provided when you register the import:
Species and number
Country of dispatched
Flight no., arrival time, AWB no., time of pickup.
Consignee’s name, address and telephone no.
Name and telephone number of forwarding agent, if applicable
Pickup of animals
1. You should contact the cargo handling company that handles the aircraft your consignment is carried on.Click here to see a list of handling companies. This is where you must pick up the papers for your consignment and pay a fee.
2. You must then contact the Border Veterinarian at the Veterinary Centre, Kystvejen 16, DK-2770 Kastrup, Denmark (located in the eastern section of Copenhagen Airport – cargo section), where your consignment will be kept and where it will be checked. You will have to pay a fee for the check.
3. When the Border Veterinarian has approved your consignment, you must contact the tax authorities (SKAT).
All consignments from non-EU countries must be cleared through customs. The tax authorities are located at the same address as the Border Veterinarian. You should contact the tax authorities in your own region if you have any questions regarding customs clearance.
4. You must then go to the stables at the northern end of the Veterinary Centre where your consignment will be delivered to your against presentation of a stamped and signed delivery slip and payment of a cash fee. See the price list.
Animals arriving outside normal working hours will be taken to the Veterinary Centre stables, where they will be kept at the consignee’s expense until the next following working day.
Import of animals from EU member states
Before shipping the animal:
You should check the import rules applicable to animals from EU member states well in advance. You can check the import rules at the website of the Danish Veterinary and Food Administration.
Contact the airline to get information on transport containers, on how to submit the animal, prices and other transport-related matters.
Pickup of animals
1. You should contact the cargo handling company that handles the aircraft your shipment is carried on.Click here to see a list of handling companies. You must pick up the animal there and pay a fee.
Guidelines for travelling with passenger-accompanied animals
Travelling with animals to Copenhagen from non-EU countries
Before departure:
1. You should check the import rules applicable to animals from the relevant country of departure. You can check the import rules on the website of the Danish Veterinary and Food Administration. Any questions regarding import rules should be addressed to the Border Veterinarian.
Food Region East
Border Control Kastrup
Kystvejen 16
DK-2770 Kastrup
E-mail: bipchp@fvst.dk
Tel. + 45 7227 6450
Fax. + 45 7227 6451
The Border Control office is open on weekdays from 8.00 am to 4.00 pm.
2. Contact the airline you are going to travel on. They can inform you about prices, transport terms, requirements to transport containers, submission of animals, etc.
Arrival at Copenhagen
1. On arrival at Copenhagen, animals carried in the hold will be delivered at belt 9 in the baggage reclaim area.
2. You must then go to the red exit, where you must contact the tax authorities (SKAT) who will check the animal and documents.
Travelling with animals from EU member states
1. You should check the import rules applicable to animals from other EU member states. You can check the import rules on the website of the Danish Veterinary and Food Administration. Any questions regarding import rules should be addressed to your local food region.
Food Region North
Sønderskovvej 5
DK-8520 Lystrup
Denmark
Tel.: +45 7227 5000
Fax: +45 7227 5001
E-mail: region.nord@fvst.dk
Food Region South
Tysklandsvej 7
DK-7100 Vejle
Denmark
Tel.: +45 7227 5500
Fax: +45 7227 5501
E-mail: region.syd@fvst.dk
Food Region East
Søndervang 4
DK-4100 Ringsted
Tel. +45 7227 6000
Fax +45 7227 6001
E-mail: region.oest@fvst.dk
2. Contact the airline you are going to travel on. They can inform you about prices, transport terms, requirements to transport containers, submission of animals, etc.
Arrival at Copenhagen
1. On arrival at Copenhagen, animals carried in the hold will be delivered at belt 9 in the baggage reclaim area.
2. On request by the tax authorities, you must present the animal’s passport and/or other relevant documents.